CareCompassionConnection

Technology that keeps care going — across every community you run.

Caregevity is the managed services partner built only for senior living — keeping nurse call, communications, security, and resident technology running across every community you operate.

1 partner
single & multi-site
10 domains
IT → life safety
SLA-driven
measured uptime

Care — the resident

Every decision starts with the person at the center of the community.

Compassion — the wrapping arcs

Technology that surrounds and supports care, never gets in its way.

Connection — the signal

Reliable networks linking staff, families, and life-safety systems.

PointClickCare/ Yardi Senior Living/ MatrixCare/ Eldermark/ ALIS/ AugustHealth/ Status Solutions/ CarePredict
Why operators choose us

A generalist MSP treats senior living as one vertical. We treat it as the whole business.

That focus shows up where generalist providers rarely invest — the systems and experiences specific to a community.

Life safety, not an afterthought

Nurse call, emergency response, and wander management depend on the network. We make sure it's never the reason they fail.

Resident technology done right

Community Wi-Fi, smart TVs, and video calls with grandchildren — supported by a helpdesk designed for residents and families.

Platform fluency

Endpoint, network, and access support for PointClickCare, Yardi, MatrixCare, Eldermark, ALIS and more — plus the vendor coordination behind them.

Surveillance that fits the floor

Camera systems built for memory care observation, common-area visibility, entryways, and incident review — not just a parking lot.

Multi-community experience

New openings, refresh cycles, and acquisition integrations across single sites and growing portfolios — without disrupting daily care.

AI-assisted, human-accountable

Automation handles the routine and watches for anomalies around the clock, so our engineers spend their time on what actually needs judgment.

Comprehensive service offering

Ten connected domains, one accountable partner

From the helpdesk to the camera room to the cabling in a new building — everything a community runs on, under one SLA. Select any service to go deeper.

01

Managed IT Services

SLA-driven support across one or many communities, no in-house team required.

  • Helpdesk
  • Endpoint & RMM
  • Microsoft 365
  • Cloud & Azure
  • Network
02

Cybersecurity

Protect resident and staff data and meet tightening cyber insurance requirements.

  • EDR / MDR
  • Threat monitoring
  • Awareness training
  • Governance
03

Backup & Continuity

Because downtime in senior living affects care delivery, not just productivity.

  • M365 backup
  • Server & endpoint
  • DR planning
  • Recovery testing
04

VoIP & Communications

Reliable phones for families, front desk, clinical teams, and emergency notifications.

  • Cloud PBX
  • Auto attendants
  • Teams Phone
  • Multi-site VoIP
05

Resident Technology

The Wi-Fi, the smart TV, and the video call that families judge quality of life by.

  • Resident helpdesk
  • Smart TV
  • Community Wi-Fi
  • Video calling
06

ISP & Carrier Services

End the juggling of carriers, billing disputes, and unreliable circuits across a portfolio.

  • ISP sourcing
  • Circuit ordering
  • LTE/5G failover
  • SD-WAN
07

Video Surveillance

Entrances, memory care, parking, and visitor monitoring — with incident review.

  • Camera systems
  • NVR/DVR
  • Remote viewing
  • Isolation
08

Life Safety Support

Network sufficiency for nurse call, emergency response, and wander management.

  • Coverage validation
  • Segmentation
  • Vendor coordination
09

Project & Openings

New communities, refreshes, and acquisition integrations without disrupting operations.

  • Site surveys
  • Cabling
  • Go-live support
  • M&A
10

Strategic IT & Advisory

A technology partner that thinks like a senior living operator, not a generalist vendor.

  • vCIO
  • IT roadmap
  • Budgeting
  • QBRs
Industries we serve

Rooted in senior living. Built to travel.

Senior living is our specialty — but the same managed IT, security, communications, and connectivity services power every market we serve. The disciplines that make us reliable for care environments translate directly to any operator that can't afford to go dark.

SPECIALTY

Senior living & care communities

Independent living, assisted living, and memory care — single community or growing portfolio.

ALSO SERVING

Healthcare & clinics

Practices and facilities with similar compliance, uptime, and connected-device demands.

ALSO SERVING

Multi-site operators

Property, hospitality, and franchise groups needing consistent IT across many locations.

ALSO SERVING

Professional & SMB

Businesses that want enterprise-grade managed IT and security without enterprise overhead.

The same standards, in every market we serve

Senior living is one of the most demanding environments in managed services — regulated, distributed, and life-safety critical. The standards we hold for a memory care community are higher than most industries require, and every client we serve gets the benefit of them.

SLA-driven, measured, and reported
Security and compliance built in
One partner for many locations
AI and automation across the stack
AI & automation

A traditional MSP's reliability, run by modern automation.

We pair seasoned managed-services discipline with AI and automation that work quietly in the background — catching issues earlier, resolving the routine instantly, and giving operators clearer visibility into what's actually happening across their communities.

Detect earlier

Continuous anomaly monitoring across network, endpoints, and life-safety connectivity flags problems before residents or staff feel them.

Resolve faster

Automated remediation clears routine alerts and runbooks instantly, so human engineers focus on judgment calls and real escalations.

See clearly

Operator-friendly reporting turns raw telemetry into the uptime, security, and risk picture executives actually need for decisions.

Get started

Request a technology assessment

Tell us about your community or portfolio. We'll review your current technology, surface gaps and risks, and show you what a single accountable partner would change.

No-obligation review of your environment
Risk, security, and cyber-insurance readiness
A clear roadmap, whether or not you switch

We typically respond within one business day.